Guides / how-to-cancel

How to cancel a subscription

Short answer

Cancel before the renewal deadline, in writing, and keep a dated confirmation. On the flows CheckoutSignal observed, the payment screen referenced cancellation in account settings — but the cancellation flow itself was not tested.

Cancellation flow not tested by CheckoutSignal

Generic cancellation template

Copy this and fill in the bracketed parts.

Subject: Cancellation request — [account email]

Hello,

I am writing to cancel my subscription with [product / site], associated with
[account email]. I signed up on [date].

Please cancel this subscription now and confirm in writing that it is cancelled and
that no further charges will be made. If I have a charge or descriptor on my statement,
it is [charge / descriptor if known].

Please confirm the date of my last billable period.

Thank you,
[name]

This helps you organize your facts. It does not guarantee a cancellation outcome and it is not legal advice.

Site-specific cancellation notes

This guide documents what CheckoutSignal observed in one pre-payment flow. It is not legal advice.